Refund/Return Policy

Returns will be handled on a situational basis and must be made within 14 days of product purchase. If you experience a problem with your order please contact us at returns@jamesoncigars.com or call us toll free 1-866-896-1146 to obtain authorization. No returns will be accepted without prior authorization.

All cigars and merchandise must be returned in the condition they were received and in original packaging. No returns will be accepted if the cigars have been cut, lit, or otherwise tampered with.